We craft bespoke solutions to help you streamline and manage your international trade and supply chain logistics. Our services include consultancy, design and development of custom built solutions, integrations, implementation, user training, support and maintenance.
SITC uses its expertise in the industry to assist companies with optimizing their international trade processes. A team of experts review your current global trade operations to identify challenges, inefficiencies and gaps in the system.
Once you know what’s holding you back, our consulting teams can work with you to recommend relevant solutions and next steps to:
- Streamline your end-to-end export supply chain, making it more agile and efficient
- Automate documentation, management and reporting by finding solutions that eliminate error-prone and time-consuming manual processes
- Reduce trade risk and system gaps to ensure optimized and 100% compliant trade processes
Although SITC software works great when used as a standalone product, most implementations involve integration with other systems.
What sets us apart is the fact that our philosophy is to provide you with a software solution that is designed to work for you, as per your requirements. So instead of you having to restructure your existing tools and processes to work with X-Border, our team works to deliver a highly customised implementation that works for your business.
X-Border has been successfully integrated with SAP, Syspro, QAD, Microsoft AX, Pastel and many more. We can work with any other systems you use and build a customised integration that fits your needs.
SITC takes pride in having an implementation process that has a proven track record with our customers. A dedicated team takes care of the implementation process end-to-end. We work closely with your IT team to roll out implementation without disrupting existing systems and workflows.
Personalised training of users is undertaken on-site at our client’s premises, using the configured system and the client’s own data.
SITC is highly regarded for the quality of its support services. Support staff have a wealth of experience not just with the software itself but also in international trade and the IT/technical environments in which it operates. The support team ensures that you get the right support, exactly when you need it, with timely updates on raised support tickets until your problem is resolved.